GEMINI ENTERPRISE CX · PARTNER SELECTION
Choose your Gemini Enterprise CX partner with confidence.
The vendor-neutral framework and scorecard enterprise teams use to verify credentials, weigh what determines pilot success, and shortlist the right Google Cloud Premier Partner on evidence.
✓ A seven-dimension weighted evaluation framework and scoreable scorecard
✓ The 2026 Google Cloud Partner Network tiers and how to verify them
✓ A discovery question bank, a red-flags list, and a reference-check protocol
A vendor-neutral resource from LookAcross AI, the neutral intelligence and matching layer for Google Cloud partner selection.
FREE RESOURCE
Partner Evaluation Guide and Scorecard
Score any partner against the criteria that decide whether a pilot reaches production.
Get the guideTakes about 20 seconds. Enter your details on the next step for instant access.
The partner you select is the variable you control.
88%
of AI proofs of concept never reach production
IDC, via CIO.com
80%
of pilot-to-production work is data, governance, and integration
MIT NANDA, via Pebblous, 2025
3-6x
higher improvement where AI audit evidence is efficient
KPMG Global AI in Finance 2026
WHAT IS INSIDE
Everything you need to evaluate a partner on evidence
01
Seven-dimension weighted framework
Recommended weights for credentials, vertical experience, data governance, deployment track record, support, team, and pricing.
02
A scoreable scorecard
A 1 to 5 scale with four interpretation bands, from Shortlist to Decline.
03
Verifiable Google Cloud credentials
The 2026 Partner Network tiers and competencies, and how to confirm them in the Partner Directory.
04
A red-flags list
The failure patterns behind the 88 percent statistic, so you can spot them in the first meeting.
05
Discovery and reference playbooks
A 12-question discovery bank and a structured reference-check protocol.
Built for accountable teams
CIOs, CTOs, VPs of Customer Experience, VPs of Customer Service, and CROs in telecom and financial services.
WHY LOOKACROSS
Guidance from a neutral layer, not a vendor with a quota
No pay-to-play
Recommendations rest on verified delivery data, not partner marketing.
Transparent logic
You see why a partner fits your requirements, and you make the final call with full context.
On your side of the table
LookAcross matches and coordinates. It implements nothing and is not a Google Cloud partner.
Turn a completed scorecard into a shortlist of verified partners.
Bring your scorecard. LookAcross brings verified partner intelligence, and can check your eligibility for a Google-funded pilot offering up to 25,000 US dollars in Gemini Enterprise credits with a discovery workshop.